Ways to reach us
support@qseat.co.il — for general questions, setup help, data-deletion requests and invoices.
Send a WhatsApp message — the fastest option, including real-time support on the night of the event.
We try to respond the same business day. On event days (Thursday–Saturday), WhatsApp replies are faster than email.
Before you write — this might already answer it
- FAQ — privacy, internet at the venue, a guest not found, payment.
- How it works — step by step, from sign-up to the QR code at the entrance.
- Pricing — what's included, and versus which alternatives.
Accessibility
For an accessibility inquiry (a fault, a request for information in an alternative format, an improvement suggestion) — see the accessibility coordinator's details in theaccessibility statement. We are committed to handling the inquiry promptly and in accordance with the law.